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Show Notes

[00:02:19] – (First question) – Where E-Commerce stands and what the future might hold

[00:04:37] – Why personalization makes Stitch Fix stand out from the others

[00:09:34] – Why data science is foundational to their business

[00:12:15] – What makes for a good augmented human and hiring stylists

[00:14:34] – Stakeholder value and creating a great partnership with suppliers

[00:18:10] – Their emphasis on stakeholder focus and social justice

[00:19:28] – The capital efficiency of their business in the early days

[00:24:46] – Her superpower of recruiting

[00:29:46] – Her strengths in building Stitch Fix

[00:31:56] – Transparency vs. authenticity

[00:32:59] – Big break for the business

[00:37:15] – Exclusive brands to Stitch Fix

[00:39:01] – The next act for Stitch Fix

[00:41:43] – Lessons learned in pricing services

[00:44:24] – Future trends in retail apparel

[00:48:02] – Hardest thing to copy about Stitch Fix

[00:49:59] – Lessons for putting data science at the center of your business

[00:53:37] – Moments during her journey she’s felt most alive

[00:55:23] – Kindest thing anyone has done for her