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Show Notes

(00:02:40) - (First question) Important milestones leading to the genesis of PayPal

(00:08:18) - eBay's acquisition of PayPal and the subsequent separation

(00:12:13) - The size and scope of PayPal today

(00:15:08) - Where PayPal fits within the overall payments ecosystem

(00:18:33) - The various transaction types involved in their business economics

(00:22:03) - How PayPal protects its users against fraudulent behavior

(00:24:37) - PayPal’s business strategy of getting people comfortable with using digital money

(00:27:31) - The value that driving customer engagement has on the bottom line

(00:31:41) - How PayPal utilizes cash within its ecosystem

(00:33:15) - Why Braintree has been such a success, and who they compete with

(00:38:50) - How PayPal revenue is split into cash flow and profits

(00:42:40) - What enables PayPal to maintain such a large advantage over its competitors

(00:46:03) - Identifying PayPal’s main competitors and partners

(00:48:30) - The dynamics of PayPal's relationship with Apple

(00:50:44) - How acquisition and R&D fosters their growth and innovation

(00:55:12) - Strategic changes adopted by PayPal to recover from the COVID period

(00:56:42) - Speculation on who could replace Dan Schulman as PayPal’s CEO

(00:58:52) - His thoughts on potential growth opportunities for PayPal’s next CEO

(01:01:40) - Potential risks that PayPal may encounter in the future

(01:04:10) - Lessons learned from studying PayPal