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Show Notes

[00:02:57] - [First question] - The original insight that led to founding Hipcamp

[00:06:15] - What she studied in college and primary lessons learned there

[00:08:18] - Specific features of studying the internet that influenced her trajectory

[00:10:14] - Deciding what to attack first when developing Hipcamp’s infrastructure

[00:14:12] - Dimensions and market size of the outdoor industry

[00:15:48] - Organizing fragmented data into a useable schema and data set

[00:18:24] - What customers cared about most in the early days of Hipcamp

[00:20:00] - Managing focus and liquidity of the initial marketplace

[00:22:58] - Helping landowners manage the logistics of their property placements

[00:25:16] - Liability Insurance in the outdoor industry

[00:27:35] - The biggest challenge faced in developing an outdoor marketplace

[00:30:03] - Amplifying and accelerating 'naturally grooved' distribution

[00:32:32] - Identifying the top correlates of magical experiences for customers

[00:34:55] - An ideal future for Hipcamp five years from now

[00:38:28] - What bad supply looks like, and creating quality standards

[00:42:08] - Their business model and revenue stream

[00:44:45] - Deciding on their take rate and the debate around booking fees

[00:46:14] - Lessons learned along the way as a leader

[00:47:42] - Unit economics from the host’s perspective

[00:52:33] - The most interesting businesses built on top of Hipcamp

[00:53:35] - Why is Hipcamp’s mission so important to her

[00:57:11] - The kindest thing anyone has ever done for her