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Show Notes

[00:02:52] - [First question] - The customer journey on Wix

[00:05:44] - How a businesses relationship with Wix progresses

[00:09:24] - Revenue model for Wix

[00:10:08] - The addition of the app marketplace to the Wix platform

[00:13:06] - Their customer acquisition strategy

[00:14:10] - A business that creates the rails for other businesses

[00:16:52] - The stickiness of their customer base

[00:18:47] - First major turning point - when Wix started charging customers

[00:20:39] - Second major turning point - shift to mobile browsing and getting away from Flash

[00:23:50] - The full landscape for website builders

[00:28:13] - How the companies he invests in build their web presence and the challenges of building on Wix

[00:30:52] - The Wix vs WordPress battle

[00:33:41] - Wix’s horizontal integration strategy

[00:37:14] - Being the rails for small businesses to get onto the internet

[00:41:49] - What other business operators can learn from Wix

[00:45:21] - What investors can learn from Wix